1. Do I need to provide Internet connection at the camera location?
Not Required. OpticVyu camera system comes with an inbuilt internetconnectivity system. Still, the overall functioning of camera system is highlydependent on strength of internet signal available at site and thus highstrength Wifi connection voluntarily provided by client at jobsite is highlyappreciable.
2. Do the OpticVyu camera systems provide Live Images?
The dashboard/User Interface allows user to request “Live Images”. As soon as “Live Image” is requested, camera takes a new image and uploads it to OpticVyu dashboard which can be identified by a “Live Image tag” on it.
3. How can I trace basic image properties?
Time stamp showing capture time of an image is always adhered with each image. Additionally, time stamp also includes the client company’s name. Time stamp format will be “Project Name DD-MM-YYYY HH-MM-SS”.
4. What infrastructure is needed for OpticVyu camera system?
24X7 uninterrupted supply of electricity & availability of camera installation location (Poles/Tower Crane etc) are the minimum prerequisites for camera installation.
5. How long are the pictures stored on the server?
As long as OpticVyu camera is installed at site, all the images will be stored on our cloud based storage and can be accessed through OpticVyu dashboard. Upon successful closure of project, camera images will be retained on cloud servers for an additional perid of 30 days.
6. What happens to my images when my project finishes?
After completion of project and final settlement of payments, we will hand over all the archived image data stored during the entire project duration to the client.
7. Can the camera be moved once it is set up?
Yes. Camera can always be moved on other locations of same site with prior notice to OpticVyu. While shifting a camera to other site locations keep in mind the following things:
We prohibit the shifting of camera from one site to another. Camera settings are site specific and we strongly recommend using given camera on intended site only.
8. What is a fixed camera?
These are fixed positioned camera and are intended to continuously take images of area where they are initially pointing. Their orientation is fixed and cannot be changed via remote instructions.
9. How many Username / User Id’s can I create?
OpticVyu initially provides a unique Admin-user ID & password to client. Admin can create new accounts and each account holder can create further accounts. Only admin has got special permissions to change camera and dashboard settings.
10. How long does it take to upload captured images to OpticVyu dashboard?
Usually it takes 10 seconds to upload captured images but depending upon the internet connection, it might take up to 30 seconds.
11. How many users can simultaneously use OpticVyu?
Theoretically unlimited. Our algorithms, over a small time period, takes requests from all the users and shares a unique image to fulfill all the requests in a go. For example, say 50 users have requested a live image over a period of 30 seconds, our proprietary algorithm returns a single image thus fulfilling live image requests of all users with least load on server.
12. Do we need to install any third party software or plug-in to access OpticVyu services?
No. OpticVyu is a web based service and can be accessed through almost all browsers. We prefer to use Google Chrome & Mozilla Firefox for smooth browsing.
13. Is OpticVyu secure?
Your images can only be seen by the authorized users (with valid OpticVyu ID and Password). Your ID & password is transmitted to us in an encrypted form, meaning your login information is secured. All the images are called from our servers in a secure way and no one can access these images without valid login credentials.
14. How is it different from CCTV CAMERA?
CCTV camera is an obsolete method of surveillance using low quality videos with limited storage capabilities. Construction cameras offer the following advantages over CCTV cameras:
15. I have another question. What to do now?
You can always get in touch with us at firstname.lastname@example.org